Uber rates increase to ensure reliability when demand cannot be met by the number of drivers on the road.
Our goal is to be as reliable as possible in connecting you with a driver whenever you need one. At times of high demand, the number of drivers we can connect you with becomes limited. As a result, prices increase to encourage more drivers to become available.
We take notifying you of the current pricing seriously. To that end, you’ll see a notification screen in your app whenever there is surge pricing. You’ll have to accept those higher rates before we connect you to a driver.
You also have the option to subscribe for a temporary notification that will notify you if the surge drops – in case you would rather wait.
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