Promo codes on your account will automatically apply towards the next trip you take that meets the promotion’s terms. If you participate in a Fare Split trip for which you weren’t the trip requester, your promo will not apply.
There is no way to toggle a promo on or off once it is applied to your account.
If this does not resolve your issue, please let us know which promo code you had intended to use for this trip. We’ll be happy to take a look.
Please include the following details when reaching out to Uber Support:
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