You can find the breakdown of your fare by tapping Help in the app, selecting the trip, and tapping Receipt.
You can also see the fare breakdown in the receipt sent to your email.
Additional charges may apply to your trip in case of tolls, airport surcharges, or other fees related to the trip.
If your driver pays a toll during your trip or may need to pay a toll to pick you up then a charge for the toll may be added to your fare. Due to GPS sensitivity and road structure in certain cases, tolls may be missing or incorrectly applied. Do not worry, just let us and we will make it right. Please e-mail us here with details of your user email, incorrect amount, trip date and time or simple reply the e-mail receipt.
- Other fees:
You may also pay a surcharge or fee charged by your transportation provider for other costs or inconveniences such as a parking fee to enter a venue (e.g., RCA vehicle entrance fee) or if your driver may have a long return trip after drop-off.
If you believe your fare was charged incorrectly, please visit the Trips section of the Help menu and select the trip in question to submit your request.
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